Aetsoft Privacy and Cookie Policy

Privacy policy

General

Please read this privacy policy (the “Privacy Policy”) carefully to understand how Aetsoft, its subsidiary and affiliate corporations, successors, and assigns (collectively, the “Company”, “our”, “us,” or “we”) uses and protects the information that we collect from visitors to aetsoft.by (the “Website”).

As used in this Privacy Policy, “Aetsoft” refers to company Aetsoft JSC, with the place of business in Belarus and with registered office at the address: Zheleznodorozhnaya 33A/1-6, Minsk, Belarus, its owners, directors, employees. Depending upon the context, “Aetsoft” may also refer to the Website, content, or other materials provided by Aetsoft.

This Privacy Policy applies to the information collected by the Company through the Website. The purpose of this Privacy Policy is to give you a clear explanation of how we collect and process your personal information. We may change this policy from time to time by updating this page. We are committed to ensuring that your privacy is protected. Any information we collect by which you can be identified will only be used following this Privacy Policy.

Please note that providing us with your data, you warrant to us that you are over 15 years of age, which is the age from which individuals are permitted to use the Website.

We will use the information that we collect about you under the EU General Data Protection Regulation (hereinafter — “GDPR”), which becomes effective from May 25, 2018. You can access this legislation here:
https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=uriserv:OJ.L_.2016.119.01.0001.01.ENG&toc=OJ:L:2016:119:TOC.

We reserve the right, at any time, to modify or replace the Privacy Policy. The most recent version of the Privacy Policy is available at the Website.

What is personal data?

Personal data are the information related to a living individual who can be directly or indirectly identified from that data. The identification can be performed with the help of the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the GDPR.

Information the company collects from you

  • Identity and contact data: first name, last name, title, email address, telephone number (hereinafter — “Personal Information”).
  • Automatically collected technical information: the information received by using an automated tool called Google Analytics that helps us record and analyze how our visitors use the Website. Learn more about this tool at https://support.google.com/analytics/answer/1012034?hl=en&ref_topic=6157800.

Please note that we do not collect any other types of information, including data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data.

To keep your Personal Information accurate, complete, and current, please contact us with any changes, and we will take reasonable steps to update or correct the information in our possession that you have previously provided.

When the company collects your information

Information collected through technology

The Company automatically collects and receives certain information from your computer or mobile device, including the activities you perform on the Website, your location, demographic data, behavior, interests, the type of hardware and software you are using (for example, your operating system or browser), etc.

How the company uses your information

Personal Information

The Company identifies the purpose for which your Personal Information is collected and will be used.

By using the features of the Website which require from you providing us with your email address, you will be deemed to consent to our use of your Personal Information for:

  • monitoring your use of our website and improve the user experience;
  • analyzing trends and traffic, track purchases, and track usage data;
  • processing your support tickets and responding to your inquiries;
  • keeping track of communication regarding support tickets submitted by you and reporting back to you;
  • sending emails, newsletters, mailing updates.

If you wish to exercise any of the rights listed above, please do not hesitate to contact us. If you want to learn more about your rights, please visit https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens/my-rights_en

Please note that you can also lodge a complaint with an authority of the EU country of your residence, if you believe that your privacy rights have been breached. If you want to learn more about your national data protection authority, please visit https://ec.europa.eu/commission/sites/beta-political/files/national-data-protection-authorities-jan_2018_en.pdf.

How and for how long we process your personal information

The Company may use your Personal Information to send you emails and/or newsletters periodically listing news or events relating to the Website. You may opt out of receiving such promotional emails and/or newsletters by clicking the unsubscribe link at the bottom of each email or sending an email to contact@aetsoft.net and/or following the instructions in such correspondence. Once the Company has processed your opt-out request, the Company will not send you promotional emails unless you opt back in to receiving such communications.

Personal Information used to send you promotional emails and/or newsletters or used in relation to your support tickets will be stored and processed solely for this purpose until you withdraw your consent, where applicable, or unsubscribe from newsletters, but not longer than for 2 (two) years after your last interaction with Aetsoft.

Disclosure of information to third parties

Except as described below, we do not sell, transfer, or otherwise disclose your Personal Information to outside parties.

Under certain exceptional circumstances, the Company may have a legal duty or right to collect, use, or disclose your Personal Information.

Safeguarding your personal information

The Company takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of Personal Information. These include, but are not limited to, internal reviews of: (a) the Company’s data collection; (b) storage and processing practices; (c) electronic security measures; and (d) physical security measures to guard against unauthorized access to systems where the Company stores Personal Information.

Unfortunately, no data transmission over the Internet can be guaranteed to be secure. As a result, while we are committed to protecting your Personal Information, we cannot ultimately ensure or warrant the security of any information you provide to us.

We limit access to your Personal Information to those employees, and other third parties who have a business need to know such data. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

Some or all of the Personal Information we collect may be stored or processed on servers located outside your jurisdiction of residence, whose data protection laws may differ from the jurisdiction in which you live. However, please note that the standards of collecting, processing, and safeguarding the information you are providing to us will not be lower than those currently in force in the EU, namely GDPR, which becomes effective from May 25, 2018.

Other sites

This Website contains links to other websites or services. Please note that we are not responsible for the privacy practices or the content of such websites or services, and you should review the privacy policy of each such website or service to make sure you are comfortable with it before providing any personal information.


Cookie Policy

Our Website uses cookies. A cookie is a small file on your device with a string of letters and numbers that serve as a unique identifier. Sometimes cookies can also be used to store your personal preferences on websites.

When you open our Website for the first time, cookies are created on your device. When you open it next time, cookies are sent back to us, thus letting us know you’ve already been there. We don’t create cookies ourselves, but we use third-party providers who do it for us.

Cookies make it easier for you to use our Website during future visits. They also allow us to monitor traffic and to personalize the content of our Website for you. Session-based cookies only last while your browser is open, and are automatically deleted when you close the browser. Persistent cookies last until you or your browser deletes them or until they expire.

Some of our cookies are necessary for specific uses of the Website. These cookies allow us to make our Website usable by enabling basic functions like page navigation. The Website cannot function properly without these cookies.

We may also use functional cookies and cookies from third parties (Adroll) for analysis and marketing purposes. Functional cookies enable certain parts of the Website to work properly and your user preferences to remain known. Analytics cookies, among other things, collect information on how visitors use our Website, the content, and products that users view most frequently, and the effectiveness of our third-party advertising.

With the help of cookies, Google Analytics collects and analyzes the behavior of visitors: which sources they come from (for example, from a Google search), from which IP and country, which pages they open, when it happened, how long they stayed on the pages, which browser, operating system and language were used. This data is highly anonymous and is used to optimize the content of the website.

Google Analytics components are embedded into pages of the Website. The usage of Google Analytics and Google Adwords is subject to the terms of the Google Privacy Policy available at: https://policies.google.com/privacy?hl=en.

We use the Adroll service to serve more relevant ads across the web. Adroll components are embedded into pages of the Website. The usage of Adroll is subject to the terms of the Adroll Privacy Policy available at: https://www.adrollgroup.com/privacy

You can generally activate or deactivate the use of cookies through a functionality built into your web browser or mobile device. To learn more about how to control cookie settings through your browser:

  • Firefox
  • Chrome
  • Internet Explorer
  • Safari (Desktop)
  • Safari (Mobile)
  • Android Browser

For other browsers, please consult the documentation that your browser manufacturer provides.

You can opt out of interest-based targeting provided by participating ad servers through the Digital Advertising Alliance. Please consult http://www.aboutads.info/ for more information.

Also, on your iPhone, iPad, or Android device, you can change your device’s privacy settings to control whether you see online interest-based ads:

iOS devices
  • iOS 7 or Higher

For other browsers, please consult the documentation that your browser manufacturer provides.

You can opt out of interest-based targeting provided by participating ad servers through the Digital Advertising Alliance. Please consult http://www.aboutads.info/ for more information.

Also, on your iPhone, iPad, or Android device, you can change your device’s privacy settings to control whether you see online interest-based ads:

  • iOS 6

Go to your Settings >Select General > Select About > Select Advertising > Enable the “Limit Ads Tracking” setting.

More information about the iOS setting can be found here.

Android devices

Open your Google Settings app > Ads > Enable “Opt out of interest-based advertising.”

Your acceptance of these terms

By using this Website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use this Website. Your continued use of the Website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy from time to time. If there are any material changes to how we handle personal information, we will send you a notification email and/or place a short notice on our website.

Contacting us

If you have any questions, feedback, or comments about this Privacy Policy, the practices of this Website, or your dealings with this site, please contact us.