Performance
Monitoring
Solution

You can track operational performance through analytics dashboards, each reflecting data on particular performance areas, in an aggregated form.

Set up the analytics to reflect particular KPIs for maximum performance control! By default, the system classifies the data by urgency level (minor, severe, critical, etc.), and issue type (breakdowns, minor damages, faults). 

Handle interventions without breaking a sweat by setting up alerts and follow-ups on incoming tickets and even their automated resolution.

Thanks to custom reporting templates and collaborative work with documents in real-time, you can significantly facilitate and speed up the reporting process in multiple organizational domains (accounting, staffing, technical operations, etc.).

Efficiently manage access and security matters within your system thanks to customizable permission levels, KYC-enabled user authorization, and data encryption.

Performance dashboard (admin portal)

Status and error reports

Report settings

Performance dashboard (customer portal)